Covid-19 Update

Dear Customer

I would like to give you an update regarding our ability to provide seamless supply to our customers, and to personally reassure you that we are doing all within our power to mitigate potential effects of the Covid-19 pandemic.

Our Malvern warehouse holds 8 weeks or more stock, depending on the product line, to support our customers specific call off orders and general stock sales. This largely mitigates the effects of supply chain or transport delays due to Covid-19.

We have no cases of Covid-19, to date, at our Malvern offices, but any employee who feels unwell in any way will be asked to stay at home and self-isolate for a minimum of 14 days.

Strict hygiene standards have been implemented in the office and warehouse and notices posted to enforce regular handwashing, we are also restricting visitors to our offices.

In the event of an outbreak amongst our staff, at our Malvern offices and warehouse, our staff have the ability to work remotely from home, so we would continue to process all required sales and purchasing activities remotely.
The only foreseeable issue would be the actual handling of goods in and out of our warehouse. However, 40% of our staff are not office based, live in very different parts of the country, and could be called upon to attend Malvern to cover this activity should the normal dispatch team be indisposed.

If the Covid-19 situation deteriorates even further than our above plans could manage, we are then starting to get into unchartered territory. Will our customers still be able to manufacture their own products? Will the end market demand remain at present levels for them, and therefore our products?

We would discuss these questions and outcomes with you further should the situation demand it.

Please do not hesitate to contact us should you have any further questions.

Alan Walker
Managing Director